Privacy Policy

Protecting your privacy is a commitment for BuyerCaddy, Inc. (the “Company,” “we,” “us” and “our”). This privacy policy (this “Policy”) describes how we collect, use, and share your Personal Information (defined below), including information provided by you through our website https://buyercaddy.com/ and the Company mobile app (collectively, the “website”) and through other platforms of the Company in the USA, Canada and the UK. 

By visiting our website, submitting information, and/or purchasing any products you agree to let us collect and use your Personal Information as described in this Policy. Therefore, before you provide us with any Personal Information, you should read through this Policy in its entirety and understand its terms. 

We may modify or update this Policy from time to time. We encourage you to revisit this page often to remain fully informed of our Policy or you can contact us at any time to obtain the latest copy of this Policy.

This Policy describes:

  • Personal Information We Collect;
  • How We Collect Your Personal Information;
  • How We Use Your Personal Information;
  • How We Disclose Your Personal Information;
  • How We Protect Your Personal Information;
  • Ability to Access, Update and Correct Personal Information;
  • California Privacy Rights;
  • Changes to the Policy;
  • Questions About This Policy.

PERSONAL INFORMATION WE COLLECT

The Company collects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household (“Personal Information”). The Company also collects non-Personal Information that cannot be linked or associated with any individual person or household. When non-Personal Information is combined with other information so that it does identify an individual person, we treat that combination as Personal Information. We may collect, use, store and transfer different kinds of Personal Information about you, which we have grouped together as follows:

  • Contact Information such as your billing address, email address, and telephone number.
  • Financial Information such as credit or debit card information, payment details, bank account details, amount of transaction and category and ID of merchant, or other payment information.
  • Identifiers such as your first name, last name, alias, username or similar unique personal identifier, account name, online identifier, country, and/or date of birth.
  • Profile Data such as user name, password, LinkedIn information, employment information, data provided to customer support [e.g. subject of inbound phone calls and emails, ticket comments, ticket tags, ticket custom fields and audit events] and communication preferences.
  • Internet and other electronic network activity information such as internet protocol (IP) address, device type, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website and any other Company platforms.
  • Commercial Data details about the products and services you have purchased, payments you have made, and/or other details of products and services you have purchased from us in the past, purchase or product preferences, personal interests, feedback, reviews, and survey responses.
  • Usage Data includes information about how you use our website and services, such as statistics regarding the opening of and clicking on emails sent by the Company and activity on the site (pages viewed, products seen, etc.) and information entered into third party messaging channels enabled within the Company platforms.
  • Marketing and Communications Information such as marketing campaign data, clickthroughs, clickstreams, referring URL, Google Analytics ID, your preferences and consent in receiving marketing from us and our third parties, email and text communications, and your communication preferences.
  • Characteristics of protected classifications under California or federal law, such as age and gender.
  • Inference Data including inferences drawn from the Personal Information identified above.

Retention. For each of these categories of Personal Information, we will retain the information as long as is reasonably necessary to fulfill the purpose for which it was collected, to comply with applicable laws and regulations, and/or to support any claim, defense, or declaration in a case or before a jurisdictional and/or administrative authority, arbitration, or mediation panel.

If You Do Not Provide Personal Information. Where we need to collect Personal Information by law, or under the terms of a contract we have with you, and you do not provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Information You Provide To A Third Party. The website may include links, plug-ins to websites operated by third parties (“Third-Party Site(s)”). The Company does not control any Third-Party Sites and is not responsible for any information they may collect. The information collection practices of a Third-Party Site are governed by its privacy policy. It is your choice to enter any Third-Party Site. We recommend that you read its privacy policy if you choose to do so.

Children’s Privacy. The website is intended for adult use only and is not directed towards children, minors, or anyone under the age of 18. If you are under the age of 13, you are not authorized to provide us with any Personal Information. If the parent or guardian of a child under 13 believes that the child has provided us with any Personal Information, the parent or guardian of that child should contact us at the email address below and to have this Personal Information deleted from our files.

HOW WE COLLECT YOUR PERSONAL INFORMATION

Information You Provide To Us:

The Company may collect Personal Information from you that you voluntarily provide to us in various ways, including, but not limited to name, email address, employer, and phone number:

  • Create an account with us
  • Place an order or purchase products from us or otherwise visit our website or other platforms of the Company
  • Call, email, text, or otherwise communicate with us and/or third parties contracted by the Company
  • Otherwise interact with our website or other platforms of the Company

Information We Collect When You Use Our Services

Automated technologies or interactions. As is true of most websites, we receive and store certain types of Personal Information whenever you interact with us online. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. When you access and use our website and platforms from your mobile devices, we receive data from that mobile device. This may include your device ID, location data, IP address and device type. You may manage how your mobile device and mobile browser share location information with us, as well as how your mobile browser handles cookies and related technologies by adjusting your mobile device privacy and security settings. Please refer to instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

Cookies and Tracking Technologies. We and our service providers use cookies, pixels, and other tracking technology to recognize your browser or device and to capture and remember certain information about your activities on our website. For example, cookies gather information about how long you spend on a web page so that we can understand what web pages are of interest to users. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off cookies by adjusting your browser settings. If you turn off your cookies, some of the features of the website may not function properly.

Information We Collect From Third Parties

We collect Personal Information from various third parties, including those listed below. The collection, use, and disclosure of Personal Information received from third parties is governed by the privacy policies listed on the website where the information was submitted by the user. Third parties may send their own cookies and pixel tags to you, and may collect information and use it in a way inconsistent with this Policy. Please carefully review these third-party privacy policies to understand how your information may be collected, used and disclosed by these third parties.

Third Party Service Providers. We collect Personal Information from service providers including payment processors, website hosting providers, electronic commerce providers, and email service providers.

Third Party Advertising Partners. We collect Personal Information received from third party advertising partners, including partners who host and manage various online advertisements and ad platforms.  This may be combined with the website analytics data described below. 

Third Party Cookies.  We engage third-party service providers, including Google,  to serve interest based ads to you about our products and services as you browse the Internet. These third-party providers may use their own cookies tags to track your online activities and purchases in order to deliver targeted advertising based on your interests.

Google Analytics. We use third party cookies provided by Google Analytics to assist us in better understanding our website visitors. These cookies collect IP address and usage data, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting our website. Based on this information, Google Analytics compiles data about website traffic and interactions, which we use to offer better user experiences and tools in the future. For information on how to opt-out from Google Analytics, visit https://tools.google.com/dlpage/gaoptout.   

Your ‘Do Not Track’ Browser Setting. Some web browsers incorporate a Do Not Track (“DNT”) feature that signals to the websites that you visit that you do not want to have your online activity tracked. At this time, our website does not respond to DNT signals. Other third party websites may keep track of your browsing activities when they provide you with content, which enables them to customize what they present to you on their websites.

HOW WE USE YOUR PERSONAL INFORMATION 

We will only use your Personal Information when the law allows us to. Our primary purpose in collecting Personal Information is to provide you the products and services that you have ordered or requested with a safe, smooth, efficient, and customized experience. Most commonly, we will use your Personal Information in the following circumstances:

  • Where we need to provide products or services to you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

HOW WE DISCLOSE YOUR PERSONAL INFORMATION

We disclose your Personal Information with third parties only in the ways that are described in this Policy in order to provide you with our goods and services and perform any contract we enter into with them or you. We do not retain your Personal Information for a duration that is longer than reasonably necessary for the disclosed purpose.

Information You Instruct Us to Share. You may be presented with an option on our website to have us send certain information to third parties or give them access to it. If you choose to do so, your Personal Information and other information may be disclosed to such third parties and all information you disclose will be subject to the third-party privacy policies and practices of such third parties.

User Disclosures.  Some Personal Information is disclosed as a matter of course as a result of your use of the website.  For example, if you choose to review a service or product on our website. Any Personal Information shared via any public forum on our website will become public information.

Service Providers.  We may use third-party service providers to perform certain business services and may disclose Personal Information to such service providers as needed for them to perform these business services.  Service providers are only allowed to use, disclose or retain the Personal Information to provide these services and are prohibited from selling Personal Information.   Business services provided include, but are not limited to, hosting services, communications services, website development services, payment processing services, accounting and audit services, compliance services, quality control services, analytics services, and marketing services.

We use the Google reCAPTCHA tool to protect our website from various types of abusive processing attempts.  In order for this tool to work, reCAPTCHA analyzes various information that it collects from each visitor, which may include the IP address, mouse movements, length of stay, and other information gathered by Google.  By using reCAPTCHA, this data is sent to Google and used to determine whether the visitor is a natural person or an abusive automated program (e.g. bot).  You can find more information about reCAPTCHA at https://www.google.com/recaptcha.  All information captured by the Google reCAPTCHA tool is subject to Google’s Terms and Privacy Policy.

Internal Third Parties. We may share Personal Information with our successors, assigns, licensees, affiliates, or business partners and others, including where disclosure of your Personal Information is needed to protect the employees, independent contractors, officers, directors, members, users, or shareholders of the Company who may use the Personal Information for the purposes described above.

Categories of Personal Information that have been disclosed for a business purpose in the past twelve months include:

  • none 

Business Transactions. We may do business with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Information in the same way as set out in this Policy.

Legal Process. Subject to applicable law, we may disclose information about you (i) if we are required to do so by law, regulation or legal process, such as a subpoena; (ii) in response to requests by government entities, such as law enforcement authorities; (iii) when we believe disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss; or (iv) in connection with an investigation of suspected or actual unlawful activity.

Personal Information Sold or Shared. We have not sold any Personal Information in the past twelve months. We have not shared Personal Information in the past twelve months with our third party advertising partners to serve ads to you about our products and services as you browse the Internet. If your browser supports it, you can turn on the Global Privacy Control (GPC) to opt-out of the “sharing” of your Personal Information. Learn more at the Global Privacy Control website.  The Company has no actual knowledge of any sales or sharing of Personal Information of minors under 16 years of age.

COMMUNICATIONS AND OPT OUT 

By establishing an account, making a purchase, or registering to receive our newsletter, you may consent to receive periodic commercial/promotional email communications from us.  You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions in a promotional email or by emailing marketing@buyercaddy.com. This opt out will not apply to operational or informational emails related to your account and purchases. You may continue to receive promotional email messages for a short period while we process your request.

HOW WE PROTECT YOUR PERSONAL INFORMATION

The Company transmits information via industry standard secure server (SSL). This SSL creates the secure and encrypted https:// website address for our important pages like the Checkout area.  When you see the https:// website address, you know the information you are in-putting is protected and secure. We also comply with payment card industry data security standards that require merchants to implement security measures for credit card information. We never have access to your credit card information, as it is tokenized following PCI-compliant standards.

We have implemented and maintain generally accepted industry standards to protect against the unauthorized access, use, modification, destruction or disclosure of your Personal Information both during transmission and once we receive it.   However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

ABILITY TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION

The Company wants your Personal Information to be complete and accurate. You represent and warrant that all information you provide in connection with your use of the website will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your Personal Information, please contact us at marketing@buyercaddy.com.

CALIFORNIA PRIVACY RIGHTS 

California residents have the right to receive information that identifies any third party companies or individuals that the Company has shared your Personal Information with in the previous calendar year, as well as a description of the categories of Personal Information disclosed to that third party. You may obtain this information once a year and free of charge by contacting us at the address below.

CHANGES TO THIS PRIVACY NOTICE

The Company may modify or update this Policy from time to time. We encourage you to revisit this page often to remain fully informed of our Policy or you can contact us at any time to obtain the latest copy of this Policy.

QUESTIONS ABOUT THIS POLICY

For questions or comments regarding our Policy, you can also email us at marketing@buyercaddy.com.

Effective: March 1, 2023